Privacy & Data Protection

x11111 Privacy Policy

This policy explains what personal information x11111 collects when you use the platform, how it is used, who it may be shared with and what rights you have over your own data. It applies to all registered players and visitors to x11111.

Last Updated: June 2026
Encrypted

All data transmitted between your device and x11111 is protected with SSL encryption.

Not Sold

Your personal data is never sold to third parties for marketing or commercial use.

Your Control

You can request access, correction or deletion of your personal data at any time.

Minimal Use

Data is collected only to the extent needed to run the platform securely and fairly.

Limited Retention

Data is retained only for as long as needed for legal and operational purposes.

Transparent

This policy clearly explains what is collected, why and how it is used.

1. Introduction

This Privacy Policy describes how x11111 (referred to in this document as "x11111", "we", "us" or "our") collects, stores, uses and protects the personal information of individuals who register accounts on the platform, make deposits, place bets, play games or otherwise interact with the x11111 website and mobile application.

By registering an account with x11111 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the x11111 Terms and Conditions, which govern the overall use of the platform. Both documents together form the agreement between you and x11111 regarding your data and your use of the service.

x11111 is committed to handling your personal data responsibly, using it only for legitimate operational purposes and protecting it using appropriate technical and organisational security measures. We do not collect more information than we need, and we do not retain it longer than is necessary.

If you have any questions about how your data is handled, or want to exercise any of your data rights, you can contact x11111 support through the Help section within your account.

2. Information We Collect

x11111 collects personal information in several categories depending on how you interact with the platform. The types of information collected include:

Identity and Contact Information

  • Full legal name as provided at registration
  • Date of birth (for age verification purposes)
  • Valid mobile phone number
  • Email address, if provided during registration
  • CNIC or other government-issued identity document, when requested for verification

Financial Information

  • JazzCash or Easypaisa account number or mobile wallet identifier associated with your deposits
  • Bank account details used for IBFT or Raast transfers
  • Debit or credit card information handled via our payment processor — x11111 does not store full card numbers directly
  • Transaction history: deposit amounts, withdrawal requests, bonus credits and PKR balance movements

Platform Activity Data

  • Bets placed, games played, game results and wagering history
  • Login timestamps, session durations and page interactions
  • Bonus and promotion usage records
  • VIP point accumulation and tier history
  • Responsible gaming settings and any self-exclusion periods applied

Technical and Device Information

  • IP address and approximate geographic location
  • Device type, operating system and browser or application version
  • Unique device identifiers
  • Connection type and network information

3. How We Collect Information

x11111 collects your information through the following primary channels:

  • Registration: Information you provide directly when you create your account, including name, phone number and date of birth.
  • Identity Verification: Documents submitted when completing KYC (Know Your Customer) verification, including CNIC images or copies.
  • Deposits and Withdrawals: Payment details captured during financial transactions via JazzCash, Easypaisa, Raast, bank transfer or card payments.
  • Platform Interaction: Data generated automatically as you use the platform — placing bets, playing games, navigating the site or app and interacting with features.
  • Customer Support: Information you share when you contact x11111 support, including the content of your messages and any documents you provide.
  • Cookies and Tracking Technologies: Automatically collected data via cookies, local storage and similar technologies as described in Section 7.

4. How We Use Your Data

x11111 uses the personal information it collects for specific, legitimate purposes. We do not use your data for purposes beyond those listed below unless you have provided explicit consent or where required by law.

Purpose Why We Need It
Account Management To create, manage and secure your x11111 account and verify your identity.
Processing Transactions To handle PKR deposits, withdrawals, bonus credits and balance adjustments correctly.
Age Verification To confirm that all registered players are aged 18 or above before granting access.
Fraud Prevention To detect and prevent account fraud, money laundering, bonus abuse and unauthorised access.
Platform Improvement To analyse how the platform is used, identify problems and improve performance and features.
Customer Support To respond to queries, resolve disputes and process complaints efficiently.
Responsible Gaming To monitor activity patterns and assist players who have set deposit limits or self-exclusion periods.
Promotions To communicate bonuses and offers to players who have not opted out of marketing communications.
Legal Compliance To meet applicable legal and regulatory obligations regarding record-keeping and reporting.

5. Sharing Your Data

x11111 does not sell your personal data to third parties. We do not share your information with external organisations for their own marketing or commercial purposes. Your data is shared in the following limited circumstances only:

  • Game Technology Providers: Third-party providers that supply live casino streams, fish games and bingo systems may receive limited technical data necessary to operate those games on your device. These providers operate under contractual data protection obligations.
  • Payment Processors: Financial data is shared with JazzCash, Easypaisa, Raast or card payment processors only to the extent required to complete a specific transaction. Payment processors handle this data under their own privacy frameworks and applicable financial regulations.
  • Identity Verification Services: When KYC verification is required, your submitted documents may be passed to a third-party verification partner operating under appropriate data handling standards.
  • Legal and Regulatory Requirements: x11111 will disclose information where required to comply with a valid legal obligation, court order or law enforcement request.
  • Fraud Prevention: In cases of suspected fraud, money laundering or serious Terms violations, relevant data may be shared with fraud prevention agencies or other platforms to prevent ongoing harm.

All third parties with whom x11111 shares data are required by contract to use it only for the specified purpose and to maintain appropriate security standards. x11111 does not share your data for advertising targeting or sale to data brokers.

6. Payment Data and PKR Transactions

Because x11111 operates exclusively in Pakistani Rupees (PKR), all financial transactions pass through Pakistani payment infrastructure — JazzCash, Easypaisa, Raast instant transfers, IBFT bank transfers and debit or credit card payments. Each of these methods has its own privacy policy governing how the payment provider handles your financial data during processing.

x11111 stores records of your transaction history — amounts, dates, methods and reference numbers — as part of your account history. This information is necessary for account management, withdrawal processing, dispute resolution and fraud prevention. Transaction records are retained in accordance with standard financial record-keeping practices.

x11111 does not store complete card numbers. Card payment details are processed by our payment partner using their own secure card handling infrastructure. x11111 only receives a transaction confirmation reference and a masked card identifier (last four digits) for display in your account transaction history.

7. Cookies and Tracking Technologies

x11111 uses cookies and similar browser-based storage technologies to support essential platform functionality and to understand how the site and app are used. Cookies are small data files stored on your device that help the platform remember your preferences and session state.

Types of Cookies Used

  • Session Cookies: Keep you logged in during your active session. These expire when you close your browser or the app.
  • Preference Cookies: Store your language and display preferences so you don't have to reset them each visit.
  • Security Cookies: Help detect and prevent account abuse and fraudulent activity.
  • Analytics Cookies: Collect anonymised data about which pages are visited and how features are used, helping x11111 improve the platform.

Most web browsers allow you to manage and delete cookies through browser settings. Disabling essential session cookies may prevent you from logging in or using certain platform features properly. Analytics cookies can generally be disabled without affecting core functionality.

8. Data Security

x11111 implements technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and x11111 servers
  • Encrypted storage of sensitive account data at rest
  • Access controls limiting which staff members can access personal account data, and only to the extent needed for their specific role
  • Regular security reviews of platform infrastructure and third-party integrations
  • Two-factor login verification options to help protect your account

While x11111 takes strong measures to protect your data, no digital platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure by maintaining a strong, unique password, not sharing your login credentials with anyone, and contacting x11111 support immediately if you suspect unauthorised access to your account.

x11111 will notify affected users in the event of a data breach that is likely to create a significant risk to their personal data, in accordance with applicable notification obligations.

9. Data Retention

x11111 retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. Specific retention periods vary by data type:

  • Account and identity data is retained for the duration of your account plus a period of several years afterward to comply with anti-money laundering and financial record-keeping requirements.
  • Transaction history is retained for a minimum of five years from the date of each transaction, consistent with standard financial record-keeping practices.
  • Support communications are retained for a reasonable period sufficient to resolve disputes and maintain service continuity.
  • Platform activity data (bets placed, games played, session data) is retained for a period sufficient for fraud detection, dispute resolution and responsible gaming monitoring purposes.
  • Marketing preferences are updated in real time — if you opt out of communications, that preference is applied immediately.

When data is no longer needed for any legitimate purpose and its retention period has expired, it is securely deleted or anonymised so that it can no longer be associated with your identity.

10. Your Rights Over Your Data

You have the following rights with respect to the personal data that x11111 holds about you. To exercise any of these rights, please contact x11111 support through the Help section in your account. Requests will be reviewed and responded to within a reasonable timeframe.

Right of Access

Request a copy of the personal data x11111 holds about you, including your account details, transaction history and activity records.

Right to Correction

Request that inaccurate or incomplete personal data in your account is corrected. Basic account details like name and contact number can be updated through account settings.

Right to Deletion

Request deletion of your personal data where it is no longer required for any legitimate purpose. Note that financial and compliance records cannot be deleted while legal retention obligations apply.

Right to Withdraw Consent

Withdraw consent for processing where consent was the basis for collection — in particular, you can opt out of marketing communications at any time through your account settings.

Right to Data Portability

Request a copy of your personal data in a portable, machine-readable format where technically feasible.

Right to Restrict Processing

Request that x11111 limits how it uses your data while a complaint or correction request is under review.

11. Minors and Under-18 Protection

x11111 is strictly an adults-only platform for users aged 18 years and above. x11111 does not knowingly collect, store or process the personal data of individuals under the age of 18.

As part of the registration and verification process, x11111 takes steps to confirm the age of account holders. If it is discovered that an account has been registered by or is being used by a person under 18, the account will be closed immediately, all data associated with that account will be handled in accordance with applicable child protection requirements and the matter may be reported to the responsible guardian or relevant authority.

Parents and guardians who believe their child may have registered on x11111 should contact support immediately so that the account can be investigated and closed promptly.

12. Changes to This Privacy Policy

x11111 may update this Privacy Policy periodically to reflect changes in data practices, technology, legal requirements or the services offered on the platform. When material changes are made, registered users will be notified through the platform or via the contact details associated with their account.

The "Last Updated" date at the top of this page reflects when the most recent revision was made. The version published on this page supersedes all previous versions. Continued use of x11111 after the updated policy takes effect constitutes your acceptance of the revised terms.

If you have questions about this Privacy Policy or the way your data is handled, please reach out through the support section within your x11111 account. The support team is available around the clock and will direct privacy-specific queries to the appropriate team for a thorough response.

This Privacy Policy was last updated in June 2026. Previous versions are available on request through x11111 support.

Your Data Is Safe With x11111

x11111 keeps your personal information and PKR transactions secure. Create an account and start playing with the confidence that your data is handled properly from day one.

SSL Encrypted Data Not Sold 18+ Only PKR Always